About this role
Tier 2 Production Engineer at Switchfly. Location: United States. Role: providing support, troubleshooting issues, coordinating remediation Requirements: 3+ years technical support experience (Tier 2 preferred), proficiency with Linux/Windows and cloud (AWS), experience with ticketing systems (JIRA), strong troubleshooting, communication, and analytical skills; Bachelor's degree or equivalent. Category: Engineering Seniority: Mid Level Tools: Linux, Windows, AWS, JIRA Certifications: cloud platform, linux Commitment: Full Time Workplace: Remote Languages: English