About this role
Help Desk Engineer at By Light Professional IT Services LLC. Location: Orlando, Florida, United States. Role: monitoring platform, supporting environments, resolving issues Requirements: US citizen with TS/SCI clearance; 5+ years help desk experience; DoD 8570 IAT II (e.g., Security+, CCNA, CISSP) required or within 6 months; VMware, RHEL, AWS and network certs preferred; strong communication and troubleshooting skills. Category: Information Technology Seniority: Senior Level Tools: Jira Service Manager, vSphere, VMware, Red Hat Enterprise Linux (RHEL), Lightweight Directory Access Protocol (LDAP), PCTE Certifications: security+, ccna, cissp, aws solutions architect (associate), vmware vcp-cloud, red hat, jncp, ccna cyber ops, dod 8570 iat level ii Commitment: Full Time Workplace: Onsite Languages: English