About this role
Tier 2 Help Desk Engineer at Kgs. Location: Washington or Washington or Maryland. Role: escalating issues, troubleshooting hardware, installing equipment Requirements: U.S. citizen with criminal background check; 2+ years administering Windows 10/11; CompTIA A+ or MCSE (or equivalent) within 45 days; experience with ServiceNow; ability to lift 50 lbs and possess a valid driver’s license. Category: Information Technology Seniority: Entry Level Tools: ServiceNow, Microsoft Teams, Windows 10, Windows 11 Certifications: comptia a+, mcse Commitment: Full Time Workplace: Onsite Languages: English