About this role
iTero Technical Support Specialist at Align Technology. Location: Bangkok, Bangkok, Thailand. Role: troubleshooting technical, resolving inquiries, documenting cases Requirements: 3+ years customer service/technical support experience; degree/diploma in engineering or life sciences; proficiency troubleshooting Microsoft Windows and web browsers; experience with Salesforce, SAP, JIRA; strong communication and problem-solving skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Windows, Internet Explorer, Chrome, Safari, Salesforce, SAP, Twilio, Cisco, JIRA, Microsoft Word, Microsoft Excel, Microsoft PowerPoint Commitment: Full Time Workplace: Onsite Languages: English