About this role
VP, Global Support at Cloudinary. Location: Israel or North America or Europe or Asia or Africa or Australia. Role: defining strategy, leading organization, driving transformation Requirements: 10+ years leading global technical/support engineering teams in enterprise SaaS; experience with AI-enabled support transformation, metrics-driven operations, and distributed team leadership; bachelor’s degree or equivalent experience. Category: Customer Service Seniority: Senior Level Tools: APIs, SDKs, LLM, conversational AI Commitment: Full Time Workplace: Hybrid Languages: nq, English