About this role
(GSD) Global Technical Helpdesk Engineer (Bangkok-based) at Agoda. Location: Bangkok, Bangkok, Thailand. Role: troubleshooting hardware, resolving issues, supporting users Requirements: Provide IT helpdesk support across Windows, macOS, and Linux; strong customer service, troubleshooting, and written/spoken English; degree in computer science or related field preferred; internship or helpdesk experience helpful. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Linux, Microsoft 365, Claude, Cursor, Codex Commitment: Full Time Workplace: Hybrid Languages: English