About this role
Escalation Engineer at Illumio. Location: Vancouver or Seattle. Role: resolving issues, updating cases, mentoring team Requirements: Technical support experience with case management, expertise in Windows and Linux, familiarity with public cloud, strong communication, problem-solving, and mentoring skills; supports Pacific Time Zone. Category: Information Technology Seniority: Mid Level Tools: Windows, Linux, AIX, Solaris, Illumio AI Security Graph Commitment: Full Time Workplace: Remote Languages: English