About this role
Senior Division Customer Service Representative at NEW ERA LIFE INSURANCE COMPANY. Location: Houston, Texas, United States. Role: respond inquiries, de-escalate issues, document interactions Requirements: Strong communication, empathy, reliability, and HIPAA awareness; background check required; U.S. work authorization. Category: Customer Service Seniority: Mid Level Tools: Microsoft Outlook, Microsoft Teams, Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English