About this role
Help Desk Technician I - Nashville, TN at TECHNOLOGY LAB, LLC. Location: Nashville, Tennessee, United States. Role: providing support, troubleshooting issues, documenting tickets Requirements: 2+ years help desk experience, knowledge of Mac/PC platforms, networking fundamentals, Google Workspace, Microsoft 365, Active Directory; strong communication, troubleshooting, and documentation skills; high school diploma required, associate preferred. Category: Information Technology Seniority: Entry Level Tools: Windows, macOS, Linux, Google Workspace, Microsoft 365, Active Directory Certifications: comptia a+, network+, microsoft professional Commitment: Full Time Workplace: Onsite Languages: English