About this role
Technical Support L1 Cloud Solutions with German at dormakaba International Holding GmbH. Location: Sofia, Sofia City Province, Bulgaria. Role: supporting customers, performing migrations, escalating issues Requirements: Previous technical support or cloud/SaaS experience; strong troubleshooting, communication, and analytical skills; C1 English proficiency; ability to support customers via phone, email, and chat. Category: Customer Service Seniority: Entry Level Tools: Migration Tool, Fail Check Tool Commitment: Full Time Workplace: Hybrid Languages: English, German