About this role
Customer Service Representative (Remote) at KYNY Group. Location: Montgomery, Alabama, United States. Role: responding inquiries, resolving issues, logging interactions Requirements: Handles inbound inquiries via phone/email/chat, resolves issues, documents interactions; requires strong communication, problem-solving, and basic Microsoft Office/Google Workspace skills; remote work ability. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Freshdesk, HubSpot Service Hub, Salesforce Service Cloud, Microsoft Office, Google Workspace Commitment: Full Time Workplace: Remote Languages: English