About this role
Customer Operations Coordinator at Delta Dental. Location: Rancho Cordova, California, United States. Role: coaching staff, resolving escalations, researching issues Requirements: 3+ years experience with high school diploma; 2+ years in contact center/customer service preferred; advanced dental terminology and claim processing knowledge; strong analytical, organizational, leadership, and communication skills. Category: Customer Service Seniority: Mid Level Commitment: Full Time Workplace: Hybrid Languages: English