About this role
Service Desk Specialist at Barnes & Thornburg. Location: Chicago, Illinois, United States. Role: providing support, tracking tickets, researching issues Requirements: Provide firm-wide end user support for software and hardware, escalate issues, document tickets, develop knowledge base, and maintain technical knowledge of Windows, Office, remote access and network technologies. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows, Microsoft Office, iManage, Microsoft Teams, Zoom, Citrix Commitment: Full Time Workplace: Onsite Languages: English