About this role
Customer Support Specialist at Clubessential Holdings, LLC. Location: Arizona or Colorado or Connecticut or Florida or Georgia or Idaho or Illinois or Iowa or Kansas or Kentucky or Massachusetts or Minnesota or Missouri or Nevada or New Hampshire or North Carolina or Ohio or Oregon or Pennsylvania or Rhode Island or South Carolina or Tennessee or Texas or Utah or Virginia or Washington or Wisconsin. Role: providing support, troubleshooting issues, creating documentation Requirements: Provide first-level SaaS customer support via phone, chat, and tickets; college degree preferred or up to 1 year relevant experience; strong written/verbal communication, problem solving, and multitasking skills. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Zoom Commitment: Full Time Workplace: Remote Languages: English