About this role
Assistant Manager Contact Center at Purdue Federal Credit Union. Location: West Lafayette, Indiana, United States. Role: supporting operations, coaching staff, resolving escalations Requirements: High school diploma required; 3+ years in financial services or contact center and 2+ years leadership experience. Proficiency with Microsoft Office, telephony troubleshooting, coaching, and contact center operations. Category: Business Operations Seniority: Mid Level Tools: Microsoft Office Suite Commitment: Full Time Workplace: Onsite Languages: English