About this role
Bilingual Tier 1 Tech Support Technician (English & Spanish, with Remote Potential) at John Staurulakis. Location: Madison, Mississippi, United States. Role: answering calls, troubleshooting issues, documenting tickets Requirements: High school diploma, fluency in English and Spanish, strong verbal/written communication, ability to diagnose hardware/network issues, time management, and ability to sit long periods; 1+ years technical support/contact center experience preferred. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Onsite Languages: English, Spanish