About this role
Bilingual Tier 1 Tech Support Technician (English & Spanish) at John Staurulakis (JSI). Location: United States. Role: answering calls, troubleshooting issues, documenting tickets Requirements: High school diploma or equivalent, fluency in English and Spanish, strong communication, ability to troubleshoot hardware and network issues, and time-management skills; 1+ years technical support/contact center experience preferred. Category: Customer Service Seniority: Entry Level Commitment: Full Time Workplace: Remote Languages: English, Spanish