About this role
Technical Support Engineer at BeyondTrust. Location: Sydney or Australia. Role: supporting customers, troubleshooting issues, escalating incidents Requirements: Bachelor's degree or equivalent; 5+ years enterprise software/IT support; 3+ years with Windows Server, Active Directory/LDAP/GPO, networking (DNS/TLS), RDP, UNIX/Linux, Azure/Entra ID, AWS IAM, CLI (CMD, PowerShell, bash), SSH, REST API/scripting; strong communication and customer-focus. Category: Information Technology Seniority: Senior Level Tools: Microsoft Windows Server, Active Directory, LDAP, GPO, DNS, RDP, UNIX, Linux, Microsoft Azure, Microsoft Entra ID, AWS IAM, CMD, Microsoft Powershell, SSH, REST API, bash, Python, DataDog, SQL, TLS Commitment: Full Time Workplace: Remote Languages: Korean, English