About this role
CRM and Business Process Assistant at World Intellectual Property Organization (WIPO). Location: Geneva, Geneva, Switzerland. Role: mapping process, managing Jira, documenting procedures Requirements: Secondary education required; 5+ years relevant experience in business support, process documentation or systems administration; CRM/ERP/Jira experience; strong documentation, analytical and digital literacy skills; excellent English, French desirable. Category: Project and Program Management Seniority: Senior Level Tools: CRM, Enterprise Resource Planning (ERP), Key Data Management (KDM), Jira, Cloud Jira, AIMS, WIPO Pay, Current Account, IP Portal, Microsoft 365 Certifications: pmp, prince2, scrum master, crm administration, agile Commitment: Temporary Workplace: Onsite Languages: English, French