About this role
Client Tech Support - Professional I at Fiserv. Location: San José, San José, Costa Rica. Role: providing support, troubleshooting issues, communicating status Requirements: 2+ years technical support experience, bachelor's in IT or equivalent, proficiency with SQL, Windows Server, EMR-related tools, strong communication and analytical skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft SQL Server Administration, Microsoft Transact-SQL, Teams, Cisco WebEx, Zoom, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, OneNote, OnBase, Microsoft Windows Server Administration, Process Monitor, Fiddler, Wireshark, SFTP, FTP, Web Services (API), Microsoft Active Directory, ServiceNow, HTTPS, SSL, SaaS, IaaS, PaaS Certifications: itil, onbase, agile, microsoft Commitment: Full Time Workplace: Onsite Languages: English