About this role
Guest Experience Coordinator at Joivy. Location: Edinburgh, Scotland, United Kingdom. Role: answering calls, triaging issues, managing reservations Requirements: Experience in hospitality or customer service; fluent English (C1); strong communication and problem-solving skills; ability to work in fast-paced office and on-site environment; weekend availability per rota. Category: Customer Service Seniority: Entry Level Tools: ENSO, Airbnb, Booking.com, Airtable Commitment: Full Time Workplace: Field Languages: English