About this role
IT Help Desk Representative at Sikorsky Credit Union. Location: Stratford, Connecticut, United States. Role: troubleshooting problems, documenting requests, developing training Requirements: A+ certification required; Bachelor's in IT/IS or HS diploma plus 1-2 years related experience. Proficiency with Microsoft Windows and desktop applications, strong communication, troubleshooting, and availability for on-call/after-hours including Saturdays. Category: Information Technology Seniority: Entry Level Tools: Microsoft Windows, Microsoft desktop applications, IT Help Desk database Certifications: a+ Commitment: Full Time Workplace: Onsite Languages: English