About this role
Senior Customer Success Manager (f/m/d) at Front Row Group. Location: Hamburg, Hamburg, Germany. Role: leading accounts, driving retention, mentoring colleagues Requirements: Several years in Customer Success or Account Management (SaaS/ecommerce preferred); track record growing high-value accounts, driving retention and expansion; strong communication in German and English; experience with Catapult, HubSpot, Office Workspace, Asana. Category: Customer Service Seniority: Senior Level Tools: Catapult, HubSpot, Office Workspace, Asana Commitment: Full Time Workplace: Hybrid Languages: German, English