About this role
Member Services Specialist II at USALLIANCE Federal Credit Union. Location: Chelmsford or Rye. Role: assisting members, processing transactions, resolving inquiries Requirements: High school diploma, 2+ years contact center experience, 1+ year customer service, Microsoft Word and Excel proficiency, strong communication and analytical skills, ability to work flexible hours and support other locations. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel Commitment: Full Time Workplace: Hybrid Languages: English