About this role
Customer Experience Advocate I at Wellmark, Inc.. Location: Sioux Falls or Des Moines. Role: handling calls, resolving inquiries, documenting resolutions Requirements: High school diploma/GED, 1+ year customer-facing experience, computer literacy, strong communication and problem-solving skills; ability to follow structured schedules and complete onsite training; AI tool experience preferred. Category: Customer Service Seniority: Entry Level Tools: AI tools, speedtest.net Commitment: Full Time Workplace: Hybrid Languages: English