About this role
Public Contact Officer at West Midlands Police. Location: Birmingham, England, United Kingdom. Role: handling enquiries, assessing calls, liaising partners Requirements: Act as initial public contact, assess and grade calls using the National Decision Model, process vehicle seizure notices, liaise with partners and emergency services, support digital reporting and 999/101 call handling. Successful applicants must pass recruitment vetting, counter-terrorism checks and medical checks. Category: Administrative & Clerical Support Seniority: Entry Level Commitment: Full Time, Part Time Workplace: Onsite Languages: English