About this role
IT Support Specialist — Bengaluru at Conviva. Location: Bengaluru, Karnataka, India. Role: supporting employees, administering accounts, troubleshooting AV Requirements: 3+ years IT support in a SaaS/technology company; experience with Okta, Google Workspace, Active Directory, Slack, Zoom, macOS/Windows troubleshooting, A/V systems, and SLA ticketing; ability to overlap US Pacific Time. Category: Information Technology Seniority: Mid Level Tools: Okta, Okta Workflows, Google Workspace, Google Meet, Zoom, Zoom Rooms, Slack, Active Directory, macOS, Windows, Jira Service Management, Freshservice, ServiceNow, Risotto, Moveworks, Jamf, Kandji, Microsoft Intune, SAML, SCIM, Python, Bash, PowerShell Commitment: Contract Workplace: Onsite Languages: English