About this role
Service Delivery Manager (ITIL Certified) at M+C Saatchi Group. Location: London, England, United Kingdom. Role: managing services, leading reviews, coordinating incidents Requirements: ITIL 4 Foundation required, 5+ years ITSM experience (2+ years as Service Delivery Manager in cloud), hands-on Freshservice experience, multi-cloud familiarity (AWS/Azure/Google Cloud), vendor and SLA management, strong communication and analytical skills. Category: Information Technology Seniority: Senior Level Tools: Freshservice, AWS, Azure, Google Cloud Certifications: itil 4 foundation, itil 4 specialist, itil 4 managing professional Commitment: Full Time Workplace: Hybrid Languages: English