About this role
Help Desk Associate at Children's Friend. Location: Providence, Rhode Island, United States. Role: providing support, diagnosing issues, managing tickets Requirements: High school diploma/GED, 1–3 years help desk or IT support experience, knowledge of Windows 11, Microsoft 365, Active Directory and Microsoft Office, valid driver’s license and ability to travel between locations, ability to lift up to 50 lbs. Category: Information Technology Seniority: Entry Level Tools: Windows 11, Microsoft 365, Active Directory, Microsoft Office, SysAid Certifications: comptia a+ Commitment: Part Time Workplace: Onsite Languages: English