About this role
Customer Experience Analyst (12 Month Secondment) at Provident. Location: Vaughan, Ontario, Canada. Role: analyzing processes, developing training, coaching representatives Requirements: Post-secondary diploma in business, 3+ years customer service experience including leadership/training, familiarity with OEB and consumer privacy, proficiency in Microsoft Office/Excel, strong communication and coaching skills. Category: Customer Service Seniority: Mid Level Tools: Microsoft Office, Microsoft Excel Commitment: Contract Workplace: Onsite Languages: English