About this role
Bilingual Resident Services Specialist - Sandy Springs, GA at Cortland. Location: Sandy Springs, Georgia, United States. Role: responding inquiries, managing communications, de-escalating situations Requirements: 2+ years customer service experience (contact center preferred), high school diploma required, proficiency in Microsoft Office, Funnel/OneSite/RealPage, strong time management, discretion with confidential information, ability to work weekends/extended hours. Category: Customer Service Seniority: Entry Level Tools: Microsoft Word, Microsoft Excel, Microsoft Outlook, Funnel, OneSite, RealPage Commitment: Full Time Workplace: Onsite Languages: English