About this role
Customer Service Manager at Hapag-Lloyd. Location: Luanda, Luanda Province, Angola. Role: participating meetings, resolving escalations, coordinating onboarding Requirements: 3+ years customer-facing experience (logistics/shipping preferred); strong communication, mentoring, project management, analytical skills; knowledge of export/import, invoicing, EDI, and Hapag-Lloyd products; local language proficiency for customer support. Category: Customer Service Seniority: Mid Level Tools: EDI, e-Biz Commitment: Full Time Workplace: Onsite Languages: English