About this role
Manager - Business Optimization (17250) at MSC Cruises. Location: Miami, Florida, United States. Role: governing CRM, optimizing processes, managing contracts Requirements: Bachelor's degree required; 5+ years in sales operations/CRM/analytics; advanced CRM (Salesforce) and BI (Power BI/Tableau) proficiency; strong data governance, project management, and stakeholder skills. Category: Business Operations Seniority: Senior Level Tools: Salesforce, Microsoft Excel, Power BI, Tableau Commitment: Full Time Workplace: Hybrid Languages: English