About this role
Helpdesk Specialist (Part-Time) at Saatva. Location: Whitestone, New York, United States. Role: troubleshooting issues, documenting tickets, escalating issues Requirements: Provide on-site IT support three days/week, troubleshooting Okta, Google Workspace, Slack, payment and AV systems; document and escalate tickets; strong troubleshooting, communication, and remote-support experience required. Category: Information Technology Seniority: Entry Level Tools: Okta, Google Workspace, Slack, IT ticketing system Certifications: okta professional, google workspace admin Commitment: Part Time Workplace: Hybrid Languages: English