About this role
Customer Service Supervisor at RelaDyne. Location: Baltimore, Maryland, United States. Role: leading team, resolving escalations, analyzing metrics Requirements: 5+ years customer service experience (B2B/industrial/distribution/logistics preferred), 2+ years supervisory experience, strong communication and analytical skills, proficiency with Microsoft Office and CRM/ERP systems. Category: Customer Service Seniority: Senior Level Tools: Microsoft Word, Microsoft Excel, Microsoft PowerPoint, SAP, Salesforce Commitment: Full Time Workplace: Onsite Languages: English