About this role
Sr IT Service Delivery at Uber. Location: Bengaluru, Karnataka, India. Role: owning roadmap, running programs, setting SLAs Requirements: 8+ years in IT program management or operations leadership; experience with operational transformation, ITSM/ServiceNow, ITIL, vendor governance, and running shift-left/AI-first programs. Category: Project and Program Management Seniority: Senior Level Tools: ServiceNow, ITSM, SQL, Tableau Certifications: pmp, pgmp, itil expert, six sigma Commitment: Full Time Workplace: Hybrid Languages: English