About this role
Incident, Problem and Vendor Management at NTT DATA Services. Location: Bangalore, Karnataka, India. Role: owning incidents, driving rca, coordinating vendors Requirements: Lead production support for integration platforms, own P1–P3 incident resolution, drive RCAs, coordinate vendors (IBM, SaaS), ensure monitoring/observability, and maintain runbooks and support procedures. Category: Information Technology Seniority: Senior Level Tools: uLINC, UFH, IBM, webMethods, APIs, API Gateway, Dynatrace, APTOM Commitment: Full Time Workplace: Onsite Languages: English