About this role
Customer Tech Support - Spanish - (Mat cover) at SiteMinder. Location: Pune or Delhi. Role: providing support, resolving issues, logging cases Requirements: Fluent Spanish and English; strong customer service, troubleshooting and analytical skills; experience in high-volume SLA/KPI technical support; ability to diagnose browser/connectivity issues; experience with Salesforce; ability to travel to office ~3x/week and work shifting schedules including weekends and holidays. Category: Customer Service Seniority: Entry Level Tools: Salesforce Commitment: Full Time Workplace: Hybrid Languages: English, Spanish