About this role
Agent Experience, Support at Real. Location: Mumbai, Maharashtra, India. Role: responding inquiries, conducting walkthroughs, escalating requests Requirements: 2+ years customer-facing experience (2–4 preferred), ≥1 year real estate experience, bachelor’s degree preferred, experience with support platforms, ability to run product walkthroughs, strong written/verbal communication and problem-solving. Category: Customer Service Seniority: Entry Level Tools: Zendesk, Google Workspace, Zoom, Google Meet Commitment: Full Time Workplace: Remote Languages: English