About this role
Agent(e) service à la clientèle - Bilingue at FLO EV Charging. Location: Quebec City, Quebec, Canada. Role: answering inquiries, resolving issues, escalating issues Requirements: Postsecondary education, 2+ years customer service experience, bilingual French and English (spoken and written), Microsoft Office proficiency, experience with CRM/diagnostics and call-center tools. Category: Customer Service Seniority: Entry Level Tools: Microsoft Office, Salesforce Commitment: Full Time Workplace: Hybrid Languages: French, English