About this role
IT Service Desk Manager at Prima. Location: Milan, Lombardy, Italy. Role: leading team, defining strategy, driving automation Requirements: Proven experience leading IT service desk/workplace technology teams, ITSM knowledge, device lifecycle and vendor management, automation and self-service delivery, KPI/governance ownership, and stakeholder management. Category: Information Technology Seniority: Senior Level Tools: ITSM, Google Workspace Commitment: Full Time Workplace: Hybrid Languages: English