About this role
IT Support Specialist at Tavistock US. Location: Orlando, Florida, United States. Role: delivering support, troubleshooting hardware, documenting tickets Requirements: 1–3 years help desk/desktop support experience; associate degree or equivalent; experience with Windows/macOS, Microsoft 365, Active Directory/Entra ID, networking (TCP/IP, VLANs), VOIP; strong customer service and documentation skills. Category: Information Technology Seniority: Entry Level Tools: Microsoft 365, Microsoft Teams, Microsoft SharePoint, Microsoft OneDrive, Microsoft Outlook, Microsoft Office 365, Windows 11, macOS, Active Directory, Entra ID, Cisco, Fortinet, RMM, MDM, VOIP, TCP/IP, VLAN, Dell, Microsoft Surface, Apple, POS Certifications: comptia a+, comptia network+ Commitment: Full Time Workplace: Onsite Languages: English