About this role
Senior Customer Experience Specialist-1574 at PIP Global Safety. Location: San Luis Potosi, San Luis Potosi, Mexico. Role: providing support, resolving escalations, mentoring staff Requirements: 3+ years in customer experience/support, experience with escalations, strong communication and problem-solving, CRM experience (Salesforce, Zendesk, HubSpot, Freshdesk), proficiency with Microsoft Office or Google Workspace. Category: Customer Service Seniority: Mid Level Tools: Salesforce, Zendesk, HubSpot, Freshdesk, Microsoft Office, Google Workspace Commitment: Full Time Workplace: Onsite Languages: English