About this role
ITSM Service Manager at EUROPEAN DYNAMICS. Location: Valletta, Malta, Malta. Role: designing workflows, building catalogue, managing change Requirements: University degree in IT, 10+ years relevant experience, expertise in ITIL/JSM workflows, Jira/Atlassian Cloud/Confluence, strong English, stakeholder facilitation and automation skills. Category: Information Technology Seniority: Senior Level Tools: JSM, Jira, Atlassian Cloud, Confluence, Microsoft Excel Certifications: atlassian cloud, itil Commitment: Full Time Workplace: Hybrid Languages: English