About this role
IT Support Technician - Microsoft 365, AD & Migration Support at Proactive Technology Management. Location: Southfield, Michigan, United States. Role: setting networks, troubleshooting remotely, installing servers Requirements: 5+ years Office 365 and Windows Server experience, strong networking and firewall troubleshooting (Sophos, Cisco, SonicWall, Watchguard), migration and virtualization experience, customer service skills, Tier‑3 level troubleshooting preferred. Category: Information Technology Seniority: Mid Level Tools: Office 365, Windows Desktops, Windows Servers, Active Directory, Sophos, Cisco, SonicWall, Watchguard, ConnectWise Manage Commitment: Full Time Workplace: Hybrid Languages: English