About this role
Soporte Sistemas - INGLÉS B2/C1 (Híbrido - 2 días en Barcelona) at knowmad mood. Location: Las Rozas de Madrid or Barcelona. Role: resolving incidents, managing tickets, supporting users Requirements: L1 support experience with Windows and macOS desktop support, Microsoft Active Directory and Azure AD, ticketing (Jira/Remedy), basic networking (DNS, TCP/IP, HTTP), Proxmox, antivirus and audiovisual tool experience; fluent Spanish and English. Category: Information Technology Seniority: Entry Level Tools: ITSM, Jira, Remedy, Microsoft Active Directory, Azure AD, Proxmox, DNS, TCP/IP, HTTP Commitment: Full Time Workplace: Hybrid Languages: Spanish, English