About this role
IT Help Desk Specialist at The Rehancement Group. Location: Washington, District of Columbia, United States. Role: providing support, troubleshooting devices, deploying workstations Requirements: Bachelor's in IT-related field, 5+ years enterprise desktop/endpoint support, experience with Windows/macOS/iOS/Android, Active Directory/Entra ID, Intune/JAMF/Ivanti/KACE, Sentinel and enterprise troubleshooting tools. Category: Information Technology Seniority: Senior Level Tools: Windows, macOS, iOS, Android, Microsoft Entra ID, Active Directory, Group Policy, Multi-Factor Authentication, Microsoft Intune, JAMF, Ivanti Endpoint Manager (EPM), KACE, Mobile Device Management (MDM), Windows Event Viewer, macOS Console, Microsoft Sentinel, VSOC, Nessus, BitRaser Certifications: comptia security+, microsoft: endpoint administrator associate, apple it professional, aws cloud practitioner, itil foundation Commitment: Full Time, Contract Workplace: Onsite Languages: English