About this role
AI Client Success (YOE: 2 yrs+) at Bolna. Location: Bengaluru, Karnataka, India. Role: diagnosing issues, writing prompts, analyzing data Requirements: Technical client-facing role requiring diagnosing voice/telephony issues, working with logs, APIs/webhooks, writing and iterating prompts, SQL-based analysis, and building client reports/dashboards. Category: Customer Service Seniority: Entry Level Tools: ASR, LLM, TTS, SQL, BigQuery, Metabase, SIP, IVR, DLT, APIs, Webhooks Commitment: Full Time Workplace: Onsite Languages: English