About this role
Contact Center Support Engineer II (Bilingual Spanish) at GM Financial United States. Location: Arlington, Texas, United States. Role: supporting systems, troubleshooting issues, developing solutions Requirements: 2+ years designing, deploying, and maintaining contact center solutions; intermediate knowledge of CCaaS (Genesys Cloud preferred), Azure/AWS, Python/PowerShell/SQL, EMR of data visualization; strong communication and Excel skills. Category: Information Technology Seniority: Entry Level Tools: Genesys Cloud, Azure, AWS, Microsoft Excel, Microsoft Copilot, Python, PowerShell, SQL, APIs Commitment: Full Time Workplace: Hybrid Languages: English, Spanish