About this role
Tier I Customer Service Representative at Aventiv. Location: Houston, Texas, United States. Role: handling calls, documenting tickets, troubleshooting issues Requirements: Handles incoming customer calls, performs initial troubleshooting, documents tickets in Salesforce, strong communication and organizational skills, high school diploma/GED and prior customer-contact experience required. Category: Customer Service Seniority: Entry Level Tools: Salesforce, Microsoft CRM, Microsoft Word, Microsoft PowerPoint, Microsoft Excel Commitment: Full Time Workplace: Onsite Languages: English